Mubin Tech Shipping Policy
At Mubin Technology, we are committed to ensuring your electronic components and solutions are delivered safely, efficiently, and on time.
1. Shipping Services
1.1 Shipping Coverage
We ship worldwide from our logistics hubs in Hong Kong and Mainland China, serving OEMs, EMS providers, and global distributors.
1.2 Delivery Methods
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Express Couriers: DHL, FedEx, UPS, TNT
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Air Freight: For urgent consignments
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Sea Freight: For bulk or high-volume orders
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Dedicated Forwarder / Customer-Nominated Carrier: Available upon request
2. Lead Time & Trade Terms
2.1 Processing & Lead Time
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Stock Items: Typically shipped within 2–3 business days after payment confirmation.
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Non-Stock or Special Orders: Follow the quoted lead time provided during order confirmation.
PCB Production & Assembly: Lead times vary depending on design complexity and production volume.
2.2 Incoterms & Responsibility
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Standard Trade Terms: EXW, FOB, CIF, DDP (as agreed during order confirmation).
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Risk & Title Transfer: Occurs at the point defined by the agreed Incoterm.
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Duties & Customs: Customers are responsible for all applicable duties, taxes, and customs clearance unless otherwise specified.
3. Packaging & Quality Assurance
3.1 Packaging Standards
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All components are shipped in ESD-safe and moisture-controlled packaging.
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Sensitive devices comply with JEDEC MSL standards.
3.2 Handling & Protection
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Each shipment is securely packed to ensure protection against transit damage.
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All handling procedures follow strict quality and safety standards.
4. Tracking & Customer Support
4.1 Shipment Tracking
Once your order is shipped, a tracking number will be provided. Our logistics team continuously monitors shipment status.
4.2 Delivery Support
If any delay or issue occurs during transit, our team will proactively assist and provide timely updates.